We have all hired new employees from time to time in our careers. We have probably also let employees go or have had employees quit for better opportunities. In either case, we have to replace the person who left. Very seldom, if ever, do we think about what that costs.
There are many books out there about leadership and leading. There are classes, programs, articles, workshops, websites, and companies that specialize in leadership training. They all provide good information but like anything else, it’s what you do with the information that counts.
How to best communicate ideas and information How you and they approach problems and people The value each of you brings to the organization and the team How you and they react during stressful situations The kinds of things at which you and they absolutely excel What motivates and drives you and them How well you and they resolve problems, understand each other, and react to conflict How well you and they feel about their current roles within the organization
How was your business this year? Did it meet all the expectations you thought it would as you started the year? It’s important to know the good, the bad, and the ugly of the past year so that changes can be made in order to envision and enjoy the new year. So that being said, here are 10 things to think about as you contemplate your past year and plan for the coming year.
Motivation is understanding why we do what we do! Behavior explains how we do things and a strong motivation factor will strongly influence our behavior. By understanding both the how and the why of an individual and/or team, we gain a greater insight into understanding people’s actions and in identifying and improving their overall effectiveness.
“Accountability” is a great word. Not too long ago I was facilitating a meeting for a company’s leadership team. At one point, the CEO of the company remarked that if things didn’t go well, the employees would blame them. As I sat there, I thought to myself, who else should they blame? You guys are the leadership team! If not you, then who would be accountable for the success of the endeavor?
As a business owner, do you know what unique value you provide to your customers? Do you know what you do better than your competition? Do you know what your competition does better than you? Do you measure your customer satisfaction?
Most companies have a vision statement and a mission statement. Vision statements express where, as a company, you want to go – a clear, unambiguous, short statement that brings the organization together around a common goal. Mission statements provide a clear, inspiring statement that adds a level of credibility and uniqueness for what the company will provide to their customers.
These statements are incredibly important but how do you live these statements. More aptly put, How do you get from here to there?
Managing people is not easy. It takes patience and practice. It takes experience and patience. It takes insight, foresight, hindsight, and of course patience. Many people think that managing people is easy, right up to the time they actually have to manage people. Actually, anyone can manage people. But if you want to manage people well, avoid turnover, increase productivity, improve morale, and gain trust and respect, well, that’s another story. Here are ten tips that I hope will help you become a better, more effective manager.
Well, I wrote a blog last week discussing ways to identify a bad manager. It makes sense to follow that up with ways to identify what makes a good manager, at least from my point of view and experience. I mentioned that in my 30 years of working for large, mid-size, and small companies, I have had some of the worst managers imaginable. I also mentioned that I have also had a few very good ones.